Privacy Policy

Last Updated: October 20, 2026

Introduction

This Privacy Policy explains how Loonbitca collects, uses, discloses, and safeguards information from visitors to our website and clients using our services. We are committed to protecting your privacy and handling your data transparently.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or service inquiry forms
• Subscribe to communications
• Request consultations or service information
• Engage with our services

This information may include your name, email address, company name, job title, and details about your business needs or inquiries.

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested information
• To deliver services you have requested
• To improve our website functionality and user experience
• To send relevant business communications when you have opted in
• To comply with legal obligations
• To detect and prevent fraud or security issues

Legal Basis for Processing

We process your personal information based on:

• Your consent when you provide information voluntarily
• Contractual necessity when delivering services
• Legitimate business interests in improving our services
• Legal obligations requiring information retention or disclosure

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist with website hosting, email delivery, or analytics, under strict confidentiality agreements
• Legal authorities when required by law or to protect our legal rights
• Business successors in the event of a merger, acquisition, or asset sale

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client project data is retained according to contractual agreements and applicable regulations.

Your Rights

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, contact us at [email protected].

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Loonbitca
372 Bay Street, Suite 1800
Toronto, ON M5H 2W9
Canada
Email: [email protected]